| About Us Celtic flycraft are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info [at] celticflycraft [dot] co [dot] uk. Our Contact details: Celtic flycraft Unit 15, Glanaman Workshops Glanaman Ammanford Carms SA18 2YB United Kingdom Phone: 01269 825591 Fax: 01269 824054 Email: info [at] celticflycraft [dot] co [dot] uk VAT 869 5311 89 The content of this web site remains the copyright of Celtic Flycraft. When confirmation of an order is received, this is to indicate that we have received your order. It does not mean that a contract exists between us. A contract of sale exists when payment has been processed.We have included this term to protect us in the case that a mistake has been made in pricing. Our Suppliers reserve the right to change the price of an item without prior notification, unfortunatly we have to do the same. |
| Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa, Mastercard, Switch Solo & Electron. Sorry we do not accept Amex orWe do not charge for any item until it is ready to ship. Back-ordered items are not charged until they are shipped. You may send your credit card information via our secure site, phone, fax or snail mail. Whichever you choose our discretion is guarunteed. |
| Shipping And Handling Please note our P&P charges have three basic levels for the UK Mainland- Small £2.50 Medium £4.95 Heavy/Special £7.50 Any postage outside these catagories will be charged at cost. If we find that we have shipped your order without charging enough postage, we reserve the right to administer an additional charge to cover the shortfall. |
| Delivery Schedule We deliver your order right away. Orders received before 2pm will normally be posted to you the same day as they were ordered (providing they are in stock) orders normally arrive next day. You may specify next day delivery (via email) which will be charged accordingly. |
| Back Orders If your goods are not in stock, we will back order them or cancel them (depending on stock of supplier.) |
| Tax Charges All prices are inclusive of VAT. |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. |
| Reaching Us If you need to reach us, please email us on info [at] celticflycraft [dot] co [dot] uk, alternatively, you can call on 01269 825591 (International +44 01269 825591) or fax us on 01269 824054 or write to us at Unit 15, Glanaman Workshops Glanaman Ammanford Carms SA18 2YB United Kingdom |
| Privacy Policy Celtic flycraft do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
| Returns Policy Refund & Exchange You may return th goods to us within 14 days of receipt in mint condition and we will issue an immediate refund. Alternatively and in accordance with the distance selling regulations we will be happy to provide a refund or exchange for any item provided. Please contact us within 7 working days of your order receipt via a durable form e.g. post, we can then arrange for your refund to be processed(this may take upto 30 days) As part of your contract with us you are required to return any unwanted items to us within 30 days of cancellation, we can either arrange for collection (at your cost) or you can arrange to return the items to us. Please note that you are obliged to take reasonable care of the items and we reserve the right to deduct the cost of recovering the item should you not return them to us within 30 days of cancelling. |
